Ticket arrangements - Pontefract C. on Tuesday 22nd September

FC United host Pontefract Collieries in the Emirates FA Cup First Round Qualifying on Tuesday 22nd September with a 7:45pm kick-off at Broadhurst Park.

Due to Covid-19 restrictions the ground will have a 600 capacity and this game is therefore strictly all ticket with no admission on the day without a valid pre-booked ticket. Under new regulations for this season, should the game be level after the 90 minutes it will head straight to penalties.

Match day arrangements:
There will be significant changes to match day arrangements due to the pandemic so please read them carefully, even if you are a regular at Broadhurst Park, when we publish them early next week.

Tuesday 22nd September 2020 7.45pm Kick Off at Broadhurst Park Lightbowne Road, Moston, M40 0FJ.

Tickets are priced as follows:

£12 Adults
£7 Concessions
£3 Under-18s
Under-5s enter for free if accompanied by an adult and only with a booked free match ticket. Strictly no admission for any child without a ticket

Ticket Sales:
Away fans: we have allocated Pontefract Collieries FC 15% of our reduced capacity and all away tickets will be sold through them. Away fans should check Pontefract’s social media for selling arrangements.

Home fans: we will have 510 tickets available for home supporters, which will be available as follows:

Thursday 17th 7pm to 9am Friday 18th September: Priority sales for FC United 2020/21 members online only.
Friday 18th September from 9am (note it may not be dead on 9am): any remaining tickets will go on general sale online only with a limit of 4 tickets per purchase.
Friday 18th September: 50 tickets will be kept back and available on general sale from the FC United Broadhurst Park ground main reception from 10am. Tickets cannot be reserved and will be 1st come 1 st served for those in the queue. Maximum 4 tickets per person.

For track and trace purposes we will require the name and contact number of all who have a ticket for this match which will be a condition of entry into the stadium.

All home supporter tickets will need to be collected from the Community Cabin situated next to the car park at the Lightbowne Road entrance of the ground on the day of the match before proceeding to the turnstiles. Please allow additional time on arrival to collect tickets and proceed through turnstiles as this will be a slower process than we have had in the past and please observe social distancing guidelines at all times in the queue.

Membership priority booking period: Members will be able to buy one ticket per membership. In order to validate that you are a member on our booking page you will need to input on the form the name and membership number or name and phone number for all those on your order as registered on our system. It will not allow you to proceed to the payment page until you have done this and until you have put both required fields in it will say Member not found... please try again (which changes to Membership Matched when both fields are filled in).

Please give a number for all in your booking as any missing numbers will need to be taken on the day of the match which will lead to larger queues.

Following your purchase you will receive a confirmation email (check your junk folder if you do not receive it as they sometimes end up there) and we would advise you to bring this with you when collecting tickets in case of any issues and please have some form of ID if asked.

General Sale online booking period: Maximum 4 tickets per order. You will need to provide the name and contact number of all those in your order as a condition of entry. Please provide this at the time of booking as it will cause delays to entry if we have to take them on the day.

General Sale tickets purchased at the ground on Friday 18th Sept: From 10am 50 tickets will be kept back for purchase at the ground. Maximum four tickets per order and you will need the name and contact number of all you are purchasing for at the time of purchase. This will be first come, first served for those in the queue and we will not reserve tickets in advance so please don’t ask.

Ticket Q&A: Answers to common questions we’ve had from earlier sales

Q: I don’t know my membership number and I want to buy tickets in the member priority sale.
A: You don’t need your membership number in order to buy. Members need to put their name and either the membership number or the phone number you registered when taking out the membership.

Q: when I put my name on the form it says ‘Member not found... please try again’.
A: Yes it will say that until you also put in either your membership number or phone number. Only when one of those is added to your name will it validate.

Q: How many tickets can I buy on my membership?
A: You can buy for other members if you have their details but it is only one ticket per membership.

Q: I’m not yet a member. Can I join and buy a ticket?
A: Yes you can still join the membership and then buy a ticket. You won’t get your new membership number until cards are sent out but you can buy tickets in the priority sale using your name and the phone number you register when taking out membership

Q: I can’t make it work
A: If you have carefully read the instructions and still can’t buy then please email seasontickets@fc-utd.co.uk and we’ll see if we can help however 90% of queries we receive during the sale of previous tickets was because people hadn’t read the instructions

Q: I’ve booked the wrong game.
A: The booking page will show all available matches so please check you are buying for the right game.